PRIVACY POLICY

Featherstone Optima Limited Last updated: May 2026

Who we are Featherstone Optima Limited is a purchase-to-pay process consultancy registered in England and Wales. Company No. 17107882. ICO registered. Contact: anna@featherstoneoptima.co.uk

What information we collect

  • We obtain information about you when you engage us to deliver our services and/or when you use our website, for example, when you contact us about our services.

How we use it

  • To respond to your enquiry

  • Understand your needs and how they may be met

  • Maintain our records in accordance with applicable legal and regulatory obligations

  • To provide our services where engaged

  • Seek your thoughts, opinions and feedback on the services we provide

  • Provide you with information related to our events and activities that we feel may be of interest to you

  • Any variance or specified difference to the above will be detailed in our letter of engagement

We never:

  • Sell your data to third parties

  • Share your information with third parties for marketing purposes.

  • Data retention Contact form data is retained for 12 months then deleted.

Your rights 

You have the right to access, correct, or delete your data at any time. Where the processing is based on consent, to withdraw your consent so that we stop that particular processing

Cookie Policy

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the site function properly, remember your preferences, and (where enabled) help us understand how the site is used.

How we use cookies

We use the following categories of cookies on this website:

  • Strictly necessary cookies (always on): These are required for the website to work and cannot be switched off in our systems.

  • Functional cookies (optional): These help the website remember choices you make and enable embedded tools (for example, booking and video content).

  • Statistics / analytics cookies (optional): These help us understand how visitors use our website so we can improve it.

Embedded content (Calendly and YouTube)

Pages on this website may include embedded content from third parties such as Calendly (for booking) and YouTube (for video). These providers may set cookies and collect usage data when the embedded content loads. We only load non-essential embedded content after you have given consent via our cookie banner/settings.

Your choices

When you first visit the site, you can choose your cookie preferences using our cookie banner. You can:

  • Accept all

  • Reject non-essential

  • Manage settings (choose categories)

You can also change or withdraw your consent at any time by using the cookie settings link (where available) or by clearing cookies in your browser settings.